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Bosss idea
When my printer's type began to go faint, I called a repair shop where a friendly man told me that the printer probably needed only to be cleaned.
由于我的打印機(jī)不能打印出清晰的字來(lái)，我就打電話(huà)給維修部。電話(huà)是一位非常和藹的男人接的，他說(shuō)我的打印機(jī)也許只是需要清理一下。
Because the shop charged 50 pounds for such cleanings, he told me, it would be better for me to read the printer's directions and try the job myself.
他還說(shuō)，如果讓維修部清理的話(huà)要交50英鎊的清理費(fèi)，讓我最好看看使用手冊(cè)自己試著清理。
Pleasantly surprised by his words, I asked, "Does your boss know that you discourage business?"
當(dāng)時(shí)我真的被他的話(huà)感動(dòng)了，就問(wèn)他：“你們老板知道你這樣拒絕生意么?”
"Actually it's my boss's idea," the employee replied. "We usually make more money on repairs if we let people try to repair things themselves first."
“事實(shí)上，這就是我們老板的主意，”雇員答道：“因?yàn)槿绻覀冏層脩?hù)先自行修理打印機(jī)的話(huà)就能掙更多的錢(qián)。”
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